Privacy policy

What we collect

Your account: e-mail address, name or first name if you give it, language, password in hashed form (never readable) if you choose one, creation and last sign-in dates.

Your Okoping searches: communes, budget and criteria of each alert, whether it is on, how you want to be told (e-mail, notification), and the list of listings we sent you (so you never get the same one twice).

Your subscription: the plan, its status, its renewal date and the Stripe customer ID. Your card details never reach us: Stripe handles them directly.

In the app: if you allow notifications, the notification token Apple or Google gives your phone, the system (iOS or Android) and the app version. The app does not access your contacts, photos or location.

Technical data: sign-in codes sent by e-mail expire after 10 minutes. Your IP address is used at that moment to limit abuse; it is not stored in your account.

Google sign-in

If you choose "Continue with Google", we ask Google only for the basic openid, email and profile scopes. Google then gives us your Google account ID, your e-mail address (and whether Google has verified it), your name and the address of your profile picture.

We use them only to create your account or sign you in, link it to the same e-mail address, and show your name and picture in your account. We don't use them for advertising, don't sell them and don't share them with any third party, agencies included; they are only stored with our hosting provider.

We access no other Google data (Gmail, contacts, calendar, Drive…). The access token Google gives us is used once to read your profile and is never stored.

Okoping's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can remove Okoping's access at any time at myaccount.google.com/permissions. Deleting your Okoping account erases the Google ID, name and picture we hold.

Sign in with Apple

If you choose "Sign in with Apple" on iPhone, Apple gives us an identifier specific to Okoping, your e-mail address (possibly an Apple relay address) and your name if you choose to share it. We use them only to create your account and sign you in.

Why we use it

To send you the listings matching your searches and run your account and subscription (legal basis: performance of the contract). To keep our accounts (legal obligation). To measure our ads and keep detailed statistics, only with your consent (see the cookie policy).

We sell no data and don't pass your details to agencies: when you contact an agency, you do it directly on its own site.

Who we share it with

Hosting: OVHcloud (France). E-mail: Amazon Web Services (Ireland). Payments: Stripe, which may process data outside the European Union under safeguards recognised by the European Commission. Notifications: Apple (iPhone) and Google (Android) deliver notifications to your phone. Sign-in: Google or Apple, if you choose it. Advertising: Meta, only if you accept marketing cookies.

Security

All connections are encrypted (HTTPS). Passwords are stored hashed and cannot be reversed. The database is hosted in France on servers with restricted access. Card details stay with Stripe.

How long we keep it, and deleting it

Your data is kept as long as your account exists. Notification tokens are erased when you sign out of the app or when Apple or Google reject them.

You can delete your account at any time: in the Okoping app (iPhone or Android), under "Account" → "Delete my account", which also cancels a running subscription; on okoping.be, under "Account" → "Delete my account" (after cancelling a running subscription); or by writing to [email protected]. Your data is then erased immediately, except the invoices and payments accounting law requires us to keep.

Your rights

You can access, correct, export or delete your data, withdraw your consent and object to its processing by writing to [email protected]. You can also complain to the Belgian Data Protection Authority (dataprotectionauthority.be).

Children and changes

Okoping is not meant for people under 16. If we change this policy, we update this page and its date; an important change is announced to you by e-mail.