Terms of service

The service

Okoping watches estate agencies' websites and e-mails you the new rental listings that match your searches. Okoping is not an estate agency: we rent nothing out, we are not a party to your dealings with agencies, and every listing links to the agency site that publishes it.

Listings come from the agencies. We don't guarantee they are accurate, that homes are available, or that you will find a home. Estimates of listings per week are indicative.

Subscription and prices

Plans: 1 week at €5.95, 4 weeks at €19.80 (€4.95 a week) and 12 weeks at €35.40 (€2.95 a week), Belgian VAT of 21% included. The subscription renews automatically for the same length, at the price of the chosen plan, until you cancel. Payment is handled by Stripe.

You can cancel any time from your account ("Manage or cancel"). Cancellation takes effect at the end of the period already paid; your alerts stay on until then.

First week for €1

A new account can try Okoping for a week for €1, once. You pick a plan and add a payment method: €1 is charged today for the first 7 days. We email you the day before that week ends.

If you don't cancel before the first week ends, the subscription to the chosen plan starts automatically and its first payment is taken that day. You can cancel at any time during that week from your account (“Manage or cancel”): you are then charged nothing more.

Right of withdrawal (14 days)

You can withdraw within 14 days of your first payment, without giving a reason, by writing to [email protected]. Okoping starts immediately at your request: we refund what you paid, minus the share for the period already elapsed when you withdraw.

Your account

Keep your access private and use the service for your own search. We may suspend an account used abusively (reselling listings, automated extraction…).

Liability

We do our best to send alerts quickly, but an agency site may be down or change, and a listing may be missed or arrive late. Except for gross negligence or intent, our liability is limited to the amount paid for the current period.

Changes and governing law

We may change these terms; a price change applies only from the next renewal and is announced in advance. Belgian law applies. Disputes go to the courts designated by consumer law.